Hello, how can we help you?

For non-US customers trading U.S. stocks, exchange traded funds (ETFs), and other listed securities priced $1.00 or above. Securities priced under $1.00/share are currently unavailable for trading on our platform.

For other account related and miscellaneous fees and further information, please visit our fee schedule here: https://www.tradesk.co/fees 

When you apply for an account with Tradesk, we’re required by U.S. laws and regulations to collect certain information to verify your identity. This helps keep your account secure and ensures we stay compliant with regulatory standards.

To get started, you’ll need to provide:
• Your full name
• Your legal U.S. address
• Date of birth
• A valid Social Security Number
• Phone number
• Citizenship status (Note: Currently Tradesk is only able to open accounts for U.S. citizens and legal US residents)
• Other basic identifying details such as financial and employment information

We may also request a copy of a valid, government-issued photo ID—like a driver’s license or passport—if we need to further confirm your identity.

Please note: You must be at least 18 years old to open an account with Tradesk.

Once you’ve submitted your account opening application, our team will review it within the following 1-2 business days. As soon as your application is approved, you’ll receive an email confirming you’re ready for next steps —so keep an eye on your inbox!

In some cases, the review process may take a bit longer due to additional information needed. If we need some further documents, our team will reach out to you via email with instructions.

Common reasons for delays can include:

• SSN or tax identification discrepancies
• A mismatch in your date of birth, legal name, or address

We’re required to collect and verify this information to remain compliant with federal, FINRA, and SEC regulations.

Thanks for your patience - we’re excited to get you started with Tradesk!

Before you can start trading with Tradesk, we need to collect some personal information to proceed. As a registered broker-dealer, we’re required by federal law, as well as by regulatory organizations like the SEC and FINRA, to follow strict identity verification procedures. These rules help protect everyone by preventing fraud, stopping financial crime, and keeping markets safe and secure.

We follow the guidelines set by the USA PATRIOT Act and other regulations to ensure we meet our "Know Your Customer" (KYC) obligations. That means we must verify the identity of anyone opening an account, maintain records of that information, and check whether individuals appear on any government lists related to terrorism or financial crime.

Applying for an account with us will not affect your credit score in any way. Although a new account application will require certain identity verification steps, we do not run a credit check.

PO boxes can only be used for your mailing address. You need to provide a physical address for the home and/or company address listed on your brokerage account.

Yes! Tradesk offers commission free trading on stocks, ETFs, and options. Please visit and review our fee schedule for full details regarding fees.

Tradesk Securities, Inc. (“Tradesk”) is a U.S.-based investing platform built to help you trade smarter—with no commissions, no confusing jargon, and no account minimums. Whether you’re starting with a few dollars or fine-tuning a long-term strategy, Tradesk delivers the tools and flexibility to help grow your portfolio confidently.

With its headquarters in Short Hills, New Jersey, Tradesk is a member of FINRA and a member of SIPC. Tradesk is committed to making modern investing simple, secure, and accessible for everyone.

About Tradesk: Your Modern Investing Platform

Invest in Fractional Shares
Buy a portion of high-priced stocks, even with just a few dollars. Fractional share trading lets you diversify your investments without needing a large amount of capital, helping you build a broader, smarter portfolio from day one.

Set Up Recurring Investments
Automate your strategy with scheduled purchases of your favorite stocks or ETFs. With recurring investments, you can build wealth consistently and stay disciplined—without needing to time the market.

Trade During Extended Hours
Go beyond the standard trading day. With access to regular market hours and extended pre-market and after-hours sessions, you can place trades when news breaks and opportunities arise.

Leverage Advanced Analytical Tools
Make informed decisions with powerful research features built into the platform. From interactive charts and technical indicators to performance metrics and asset comparisons, you’ll have the insights you need to analyze trends and evaluate trades with confidence.

Monitor the Market in Real Time
Keep up with market developments. Use real-time data to track top gainers and losers, monitor sector performance, or create a custom stock screener that surfaces opportunities tailored to your strategy.

Track Insider Trades
Spot trends that matter. Monitor buying and selling activity from company insiders—CEOs, CFOs, and other executives to gain deeper context around stock movements and uncover potential investment signals.

Explore Thematic Trading
Invest with intention. With thematic trading, you can align your portfolio with trends like clean energy, AI, fintech, or emerging markets through curated collections that reflect broader economic or societal shifts.

Practice with Paper Trading
Test your skills without using real funds. Paper trading gives you a safe space to try out strategies, learn the platform, and build confidence before you invest live.

Built for the Modern Investor
With an intuitive interface and seamless experience across mobile and desktop, Tradesk makes it easy to manage your investments anytime, anywhere. From fractional shares to advanced charting, everything is designed to put control in your hands.

Security and Oversight
Tradesk Securities, Inc. is a member of FINRA and a member of SIPC, which protects its customers up to $500,000 in securities (including $250,000 for cash claims). Learn more at www.sipc.org.

Discover Tradesk
Whether you’re searching for a beginner-friendly investing app, tools for advanced traders, or a secure U.S. brokerage app with modern features, Tradesk can help bring it all together.

Start investing today with Tradesk commission-free, insight-driven, and built for you.

No, not at this time. Tradesk currently only offers a platform for securities trading to self-directed customers. Nothing in our app should in any way be construed as a recommendation to buy or sell any security, or as financial advice.

Tradesk Securities, Inc. is a member of SIPC, which, if the broker-dealer were to go bankrupt, protects against the loss of client securities up to a total of $500,000 ($250,000 may be in cash) per client in each separate capacity.

Our clearing firm, Velox Clearing, has purchased an additional insurance policy. This additional insurance policy becomes available to customers in the event that SIPC limits are exhausted and provides protection for securities and cash up to certain limits. Similar to SIPC protection, this additional insurance does not protect against a loss in the market value of securities.

You can reach out to the customer support team by sending an email to: support@tradesk.co