Account Management

  • How do I change my email address?

    To change your email address:

    1) Click on the ME page
    2) Click on the three dashed lines at the top right of the page
    3) Click on Settings
    4) Click on Account & Security
    5) Click on Email

     
  • How do I update my phone number?

    To update your phone number:

    1) Click on the ME page
    2) Click on the three dashed lines at the top right of the page
    3) Click on Settings
    4) Click on Account & Security
    5) Click on Mobile

  • Are there any Account Maintenance fees?

    There is an account maintenance fee of $5 per year. This can be waived if the account balance exceeds $1,000.

  • Is there an Account Inactivity fee?

    If your account remains inactive for 12 months, an inactivity fee of $5 per year will be incurred. This can be waived if the account balance exceeds $1,000.

  • Is there a fee to place a broker assisted trade?

    Broker Assisted Trades will incur a fee of $30/trade for Stocks and ETFs. For Options, the broker assisted trade fee is $30 + $0.60/contract.

  • Can I cancel my account?

    You can cancel your account at any time.
    To do so follow these steps:

    1) Click on the ME page
    2) Click on the three dashed lines at the top right of the page
    3) Click on Settings
    4) Click on Account & Security
    5) Click on Account Cancellation
    6) Read the risk notice and acknowledge that you have done so, after which you can proceed with submitting your request