There are several factors that can affect how much cash is available to withdraw from your account. These include:
• Trade settlement timelines
• Pending buys or sells of securities
• Unposted fees or margin interest
• Withdrawal holds or restrictions
Because of these variables, your available cash may not update in real time.
For example, after selling a stock, the trade will need to settle before you can withdraw funds. Different markets may have different settlement timeframes. Hong Kong and U.S. equities and options are currently implementing a T+1 settlement system. This is commonly referred to as regular way settlement. After a trade subject to T+1 settlement, your proceeds would become available to withdraw on the 2nd day.
Pending orders can also affect the amount of cash available for withdrawal. If you have orders pending, please make sure there is sufficient cash to cover both your pending orders and your desired withdrawal amount.
You may also have fees or margin interest pending posting to your account which can affect your available cash for withdrawal. For any questions regarding your cash available, please contact our team.
Cancelling a withdrawal
If you’d like to cancel your withdrawal request, please email our team at support@tradesk.co and we can assist with cancelling the request provided it is not already in process.
If the cutoff time has already passed, the withdrawal is already processing and we may not be able to cancel it for you. In this case, you will need to wait for the funds to transfer to your bank and re-initiate a deposit back to your Tradesk brokerage account.