Tradesk Support

When you apply for an account with Tradesk, we’re required by U.S. laws and regulations to collect certain information to verify your identity. This helps keep your account secure and ensures we st...

As long as your assets are eligible to be held on our platform, transfers can be initiated via Automated Customer Account Transfer Service (ACATS). This allows you to partially or fully transfer in...

We do not currently support funds or stock transfers between different Tradesk accounts. If you would like to transfer cash between two Tradesk accounts, this must be done by first submitting a wit...

After you initiate a transfer-out request, your Tradesk account will be frozen immediately from trading, depositing, or withdrawing as these transactions may disrupt the transfer process. For a par...

You can reach out to the customer support team by sending an email to: support@tradesk.co

Tradesk Securities, Inc. (“Tradesk”) is a U.S.-based investing platform built to help you trade smarter—with no commissions, no confusing jargon, and no account minimums. Whether you’re starting wi...

No, not at this time. Tradesk currently only offers a platform for securities trading to self-directed customers. Nothing in our app should in any way be construed as a recommendation to buy or sel...

Tradesk Securities, Inc. is a member of SIPC, which, if the broker-dealer were to go bankrupt, protects against the loss of client securities up to a total of $500,000 ($250,000 may be in cash) per...

The 1099 doesn’t show the amount of money that you deposited or withdrew, it shows the gross proceeds for any positions that were closed during the tax year.    For example, let's use an account th...

A long call is an options trading strategy where you purchase a call option, with the expectation that the price of the underlying asset will rise. The idea is to benefit from an increase in the as...