Tradesk Support

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  • When do funds from my trades settle?

    After a sale of equities, ETFs, or options in a cash account, the transaction will typically need to settle before the funds can be withdrawn. Equity and ETF trades settle 1 business day following ...

  • Market Monitor

    Market Monitor detects price movement, capital volume, and other intraday trigger in real time to help investors discover investment opportunities. Tip: Due to network fluctuations or other reasons...

  • Do you offer paper confirmations?

    Yes. If you'd like to switch to paper confirmations, please contact our team. Paper confirmations incur a fee of $5 per confirm.

  • What are the margin rates?

    Please visit our Fee Schedule here to view our current margin interest rates. Margin rates are variable, tied to the Federal Funds rate, and are subject to change at any time. Your monthly account ...

  • Is Tradesk commission free?

    Yes! Tradesk offers commission free trading on stocks, ETFs, and options. Please visit and review our fee schedule for full details regarding fees.

  • How do I withdraw funds from my Tradesk account?

    If you’d like to initiate a withdrawal from your Tradesk brokerage account to your linked bank account, follow the below steps via the Tradesk app: 1. Select the Me page (person icon), then click t...

  • How do I make a deposit into my Tradesk account?

    After successfully linking your bank account to your Tradesk brokerage account, follow the below steps to make your first deposit! If you haven’t yet linked your bank account, visit How do I link m...

  • How can I change my account password?

    To change your account password, follow these steps: 1) Click on the ME page2) Click on the three dashed lines at the top right of the page3) Click on Settings4) Click on Account & Security5) Click...

  • How do I change my email address?

    To change your email address:1) Click on the ME page2) Click on the three dashed lines at the top right of the page3) Click on Settings4) Click on Account & Security5) Click on Email 

  • How do I link my bank account?

    There are two ways to fund your Tradesk brokerage account – linking your bank account via Plaid to deposit via ACH transfer, or wiring in funds by initiating a wire at your bank. You’ll be prompted...