Tradesk Support

Options are generally divided into two main types based on what they allow the buyer to do: call options and put options. Call Option – The Right to BuyA call option gives the buyer the right (but ...

When a margin call is issued for your Tradesk account, you’ll receive an email notification. A maintenance margin call can occur if your maintenance requirement exceeds your margin equity. This can...

A market order is triggered immediately when placed and will be filled at the current market price, not the last sale price. The fill price may be different from the market price you saw when placi...

Monday to Friday / US Eastern Time Regular Trading Hours: 9:30-4:00pm Pre-Market Trading: 4:00-9:30am After-Hours Trading: 4:00-8:00pm  Please note the additional risks associated with extended hou...

There are several factors that can affect how much cash is available to withdraw from your account. These include:• Trade settlement timelines• Pending buys or sells of securities• Unposted fees or...

In order to initiate an incoming wire into your Tradesk brokerage account, you will need to submit the wire transfer request via your bank’s app, website, or bank representative. The following bank...

To change your trade password, follow these steps: 1) Click on the ME page2) Click on the three dashed lines at the top right of the page3) Click on Settings4) Click on Account & Security5) Click o...

To update your phone number:1) Click on the ME page2) Click on the three dashed lines at the top right of the page3) Click on Settings4) Click on Account & Security5) Click on Mobile

Once you’ve submitted your account opening application, our team will review it within the following 1-2 business days. As soon as your application is approved, you’ll receive an email confirming y...

Outgoing Transfers:If you need to cancel an outgoing transfer, you will need to contact the receiving brokerage firm and request for them to cancel the transfer. Once an outgoing transfer from Trad...